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Carretera Chetumal - Cancún Km 250,77793Akumal

A dolphin aquarium, Dolphinaris Tulum, is featured at the property and offers swimming with dolphins. Also featuring an outdoor pool, free WiFi access, and a spa, Bahia Principe Grand Tulum All Inclusive - Newly Renovated is located in Akumal, Mexico.

A flat-screen satellite TV, telephone, and alarm clock are included in each room. A mini-bar, refrigerator, and coffee machine are also furnished. Free toiletries and a hairdryer are provided in all private bathrooms.

A tennis court and fitness center are featured at the Bahia Principe Grand Tulum All Inclusive - Newly Renovated as well as 9 bars and 4 restaurants. A waterpark, nightclub, and adjacent casino are also available for guests to enjoy.

Aktun Chen Natural Park is 2.7 mi from the hotel, Xcacel Beach is 6 mi away, and Xel-Há Park is 11 minutes' drive away from the Bahia Principe Grand Tulum All Inclusive - Newly Renovated.

Rooms: 34

Facilities of Bahia Principe Grand Tulum All Inclusive - Newly Renovated

General

• WiFi in all areas

Activities

• Tennis court
• Golf course (within 2 miles)
• Pool table
• Ping-pong
• Windsurfing
• Darts
• Canoeing

• Cycling
• Diving
• Snorkeling
• Mini golf
• Water sports facilities (on site)
• Water park

• Stand-up comedy
• Themed dinners
• Cooking class
• Live music/Performance
• Live sports events (broadcast)
• Aerobics
• Bingo

Food & Drink

• Restaurant
• Room service
• Bar
• Breakfast in the room

• BBQ facilities
• Snack bar
• Special diet meals (on request)

• Vending machine (drinks)
• Vending machine (snacks)
• Kids' meals
• Kid-friendly buffet

Pool and Spa

• Sauna
• Fitness center
• Solarium
• Spa
• Massage
• Hot tub/Jacuzzi
• Turkish/Steam Bath

• Outdoor pool
• Outdoor pool (year-round)
• Beachfront
• Open-air bath
• Bathhouse
• Waterslide

• Swimming pool toys
• Pool with view
• Pool/Beach towels
• Pool bar
• Shallow end
• Swimming pool

Transportation

• Airport shuttle
• Car rental

• Airport shuttle (additional charge)

Front Desk Services

• 24-hour front desk
• Newspapers
• Currency exchange
• Tour desk

• Ticket service
• Baggage storage
• ATM on site

• Concierge
• Private check-in/out
• Lockers
• Invoice provided

Common Areas

• Garden
• Terrace
• Game room

• Library
• Chapel/Shrine

• Sun deck
• Shared lounge/TV area

Entertainment & Family Services

• Babysitting/Child services
• Casino
• Playground
• Entertainment staff
• Nightclub/DJ

• Kids' club
• Evening entertainment
• Board games/Puzzles
• Books, DVDs & music for kids

• Indoor play area
• Outdoor play equipment for kids
• Baby safety gates
• Kids' TV channels

Cleaning Services

• Laundry
• Dry cleaning

• Ironing service

• Suit press
• Daily housekeeping

Business Facilities

• Meeting/Banquet facilities
• Business center

• Fax/Photocopying

Shops

• Hair/Beauty salon
• Gift shop

• Shops (on site)

Miscellaneous

• Non-smoking rooms
• Facilities for disabled guests
• Family rooms

• VIP room facilities
• Honeymoon suite

• Hypoallergenic room available
• Air conditioning
• Designated smoking area

Safety & security

• Safe
• 24-hour security
• Security alarm

• Smoke alarms
• CCTV in common areas

• CCTV outside property
• Fire extinguishers

Safety features

• Staff follow all safety protocols as directed by local authorities
• Shared stationery (e.g. printed menus, magazines, pens, paper) removed

• Hand sanitizer in guest accommodation and common areas

• Process in place to check health of guests
• First aid kits available

Physical distancing

• Contactless check-in/out
• Cashless payment available

• Physical distancing rules followed

• Mobile app for room service
• Screens or physical barriers between staff and guests in appropriate areas

Cleanliness & disinfection

• Use of cleaning chemicals that are effective against coronavirus
• Linens, towels, and laundry washed in accordance with local authority guidelines

• Guest accommodation disinfected between stays

• Guest accommodation sealed after cleaning
• Property cleaned by professional cleaning companies

Food & drink safety

• Physical distancing in dining areas
• Food can be delivered to guest accommodation

• All plates, cutlery, glasses, and other tableware sanitized

Internet

WiFi is available in all areas and is free of charge.

Parking

Grand Bahia Principe Akumal Resort

Free private parking is available on site (reservation is not needed).

Policies of Bahia Principe Grand Tulum All Inclusive - Newly Renovated

These are general hotel policies for Bahia Principe Grand Tulum All Inclusive - Newly Renovated. As they may vary per room type, please also check the room conditions.

Check-in

From 15:00 hours

Check-out

Until 12:00 hours

Luxury Bahia Principe Akumal Hotel

Cancellation / Prepayment

Cancellation and prepayment policies vary according to property type.

Children and Extra Beds

Free!Up to three children under 12 years stay free of charge when using existing beds.

Free!One child under 2 years stays free of charge in a crib.

There is no capacity for extra beds in the room.

The maximum number of total guests in a room is 5.

The maximum number of cribs in a room is 1.

Pets

Gran Bahia Principe Akumal Casino Resort

Pets are not allowed.

Baja Principe Akumal

Accepted credit cards

• Maestro
• Mastercard
• Visa
• Discover

The property reserves the right to pre-authorize credit cards prior to arrival.

Important Information

Grand Bahia Principe Akumal Mexico

PLEASE NOTE THAT YOU WILL BE ASKED TO PRESENT THE SAME CREDIT CARD AND OFFICIAL IDENTIFICATION AT CHECK-IN.
Your reservation charge will appear on your credit card statement under the name of: VIAJES GRUPO TURISTICO INTERNACIONAL S.A. Charge will be processed from Palma de Mallorca, Spain. Please contact the property with any questions regarding the charge for this reservation. The name on the credit card used for payment must match the name of one of the guests on the reservation.
All reservations will be charged 5 days prior to your arrival. Payment at the property is not accepted. Unpaid reservations will be canceled prior to arrival. In case you require an invoice it will be provided by a VIAJES GRUPO TURISTICO INTERNACIONAL S.A., local invoices are not available.
Please note all payments at the property must be made in USD.

Luxury Grand Bahia Principe Akumal